I scheduled our loved ones trip to Cancun by means of Orbitz (there were five of us). Even though sitting down with the gate in Pittsburgh, PA I decided to method the desk to inquire about upgrading my spouse and I to firstclass. I had been stunned to learn that “my ticket†disallowed me to update, and wasn’t given a rationale and was explained to regardless of what price I was ready to spend I couldn’t upgrade. What was surprising is always that there ended up staying 6 unused top quality seats out there. Exact matter took place on the best way again from Cancun to Pittsburgh. Straight via flight both equally ways with only two seats in first class getting used on just how again.
I had been overcharged for a 3rd piece of baggage on an international journey United states of america to Uruguay. I have tried working with the website electronic mail to try to get a refund; no reaction.
however ihave not been privileged to recuperate seats on British airways Element of my flight.My locator no. is AUOANL.My wife is incredibly disappointed following getting faithful to American for more than twenty years.
My flight was really nice. I'd an Loss of life in my household and return household on Thursday early morning. So with which i named buyer service and request if I could get an flight back again two times early. I used to be advised that it might Price tag me 600 a lot more than my original return ticket.
Bravo to American Airlines for supplying the surprise raise to your workers. Instead of cowering into the disgruntled passenger on todays La Guardia flight. Just because some attendents have been cheerful and wished him an exceptionally Merry Xmas. Actually ?? It’s about time we took back our best wishes and grumpy folks just remain off the planes and continue to keep their opinions to by themselves.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four one/2 hours that has a flat tire no tire in the savannah airport to fix it so we had to look ahead to another combat from charlotte to provide the tire to us after which we experienced to wait once again for another flight to bring the Device to restore the tire . we had been advised for making our on reservation for new tickets and nonetheless when we termed in there was no information and facts of a delay my irritation level is confused, laura a AA employee attempted to help and acquired pretty irritation mainly because she had a tough time environment me and my family members jointly I had been explained to to have a seat and he or she would try later right after helping other client at that time I felt like I did not matter following experience which i was not vital I ask for 2 food ticket so we could try to eat mainly because if flight was not delayed I would've be house for dinner at 7pm in Cleveland ohio I have not taken this airline in advance of remember to allow it to be suitable and change 2 spherical excursion ticket
Remember to notify me how this can be solved. I do enter the correct precheck quantity over the reservation form and The client service agent has also Examine it. This doesn't use good relations that has a client who flies 8 to 10 times a calendar year.
Because of a family hardship, we are not able to make our vacation as previously planned and had to cancel our reservations. We spoke to your agent at American Airlines and spelled out the specific situation to her, and she or he proposed that we contact you.
Very upset with AA. Throughout my vacation to NORFOLK from ALBUQUERQUE this time all-around on Armed forces Orders – a lot of complications occurred that I just can’t forget and speculate why some insurance policies exist because they do. Setting up off, my baggage wasn't tagged effectively popping out of Albuquerque and did not make the transfer link in DFW to ORF – eight hour hold off with baggage getting to me, which had my uniforms for the next day. Sure I bought my uniform in time, but only permitted for ~four several hours of slumber ahead of reporting for responsibility following I weblink drove to airport to find the bag. In addition to my DoD ID is currently not in the procedure to allow for TSA pre-check…both of these conditions aren't a big deal and I can easily neglect these things with no need to generate a remark…the return trip again to ABQ is my rationale. On my return trip, my plan was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than 1 hour resulting in me to acquire about a 15 minute window for my connection flight in CHARLOTTE to PHOENIX. Once i noticed this tight window, I made an effort to perform with The shopper service clerk on the gate in NORFOLK to own a little something completed (i.e. notify gate in CHARLOTTE that someone on Military ORDERS may be a tiny late and to hold gate to allow transfer – would have solved what on earth is about to occur)…given that quarter-hour was in a few “thirty minute window†allowance for just about anything to become finished Which I would've time to make my transfer – she wouldn't or could not do everything for me.
I a short while ago flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. Among the stewardesses was a lady named Kim who had been a stewardess for a long time on American. I used to be flying with my daughter and her 4 month aged child and had quite a few carry on baggage as well as a bag to the pumping and nursing bottles. Kim was excellent, such an awesome help with a lot of things through our trip together with although not limited to obtaining about the flight, obtaining the bags in the overhead compartments, receiving us things we needed during the flight and receiving out from the flight with our luggage.
the AA individual for the AA terminal to become incredibly snide, when in reality I had accomplished almost everything in my Command for getting to your plane inside a timely trend.
I would want to make this report to you. I was stunned which i was not able to generate a report by cellular phone. Sallianne Dale
I'll say she(AA) observed a later on flight for me on another airline,which I so appreciated,but she absolutely might have a great deal more pleasant in working with me.
We were being on AA 1517 from Miami to Roatan 02/thirteen/sixteen and 02/fourteen/sixteen & The flight was unable to land in Roatan and diverted to Belize. I am familiar enough with traveling to know the Captain manufactured the suitable call and also the diversion was temperature linked. Upon landing in Belize we were informed with the Captain there was a warning gentle on an engine that required to be tackled, the component was out there in Belize. The end result was a transparent mechanical delay. We deplaned and were instructed we might get foods and drink. After more than one hour we experienced not been fed plus a little bit later on we were given a sandwich and bottled h2o and afterwards explained to we could board.